Thank you for your patience and understanding as we work through these challenging times.

What measures are the Club taking at the Austworld Centre to keep the players safe?
The health of our players, staff and fans is our utmost priority and we have already taken significant steps to ensure we continue to protect one another as best we can.

The offices at the Austworld Centre are now closed to external visitors.

What changes have been made to SUNS home games at Metricon Stadium to keep members and fans safe?
Metricon Stadium game days will be very different to a normal AFL match-day. Strict health and safety measures will be in place that must be adhered to.

Attendees will be allocated seating via Ticketek. There are several seating restrictions in place from Queensland Health and the AFL and we ask for your understanding and support in sitting in the aisle and row listed on your ticket. Once you arrive at the row listed on your ticket, there is no allocated seating, you may sit with your family and friends ensuring you leave one seat empty between your group and the next group of people/person.

Tickets and Entry
Entry tickets will be sent directly to your mobile phone. Please ensure your mobile phone is charged to allow your tickets to scan on arrival at the stadium. Your ticket shows the gate number you must enter through, your ticket will not scan at any other gate.

Please maintain social distancing whilst entering, moving around and departing the stadium.

I am a SUNS member, do I receive access to non-SUNS AFL games held at Metricon Stadium?
SUNS members will receive special member discounted rates to non-SUNS AFL games held at Metricon Stadium.

In some circumstances the AFL and competing clubs may restrict entry to matches, in this case tickets may not be available for purchase.

Will other SUNS events be cancelled?
Club functions have been postponed until further notice.

I want to show my support for the team, how can I do this?
We love to stay connected with our members and fans as much as possible and will be sharing content on our social media via Instagram, Facebook, Twitter & TikTok.

Let us know how you’re getting behind your club by using #challengeaccepted

I had already purchased tickets to a SUNS game this season, what should I do/can I get a refund?
Fans who have purchased tickets via Ticketek for games originally fixtured as part of the 2020 Toyota AFL Premiership season matches have been issued a full refund from Ticketek.

I am a SUNS member, what will happen to my membership?
SUNS members have received communication from the club outlining their options for the 2020 season. We are currently working through the delivering the benefits offered to members who have pledged their membership to the club.

Once finalised, the SUNS Membership team will communicate next steps to our valued members.

Can I still ask for autographs when I see players?
Given the current environment we need to restrict physical contact with our players as much as possible. Therefore, we’re asking that if you see our players please don’t ask for autographs for the time being. Once we get past this, we will make sure there are plenty of autograph opportunities.

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